1.1 Welcome to the Cric Zumo Application (“App”) available for download through the iTunes Store or the Google Play Store.
(a) the types of Personal Information we collect;
(b) how and when we collect, use, store, disclose and otherwise handle Personal Information;
(c) the purposes for which we collect, use, and disclose Personal Information;
(d) how you may access your Personal Information;
(e) how to update your Personal Information;
(f) how you can make a complaint and how we deal with any such complaint; and
(g) how to contact us.
2. Information we collect
2.1 When you install, use, or access the App, we may automatically receive, collect, and record information about you, whether through the App directly, or through a third-party platform such as Facebook or Google.
2.2 If you would like to change the information we receive about you from a third-party platform, you can update your privacy settings on the respective social media platform. Alternatively, you may be able to alter access to your User Account, by removing your “sign-in” details and delisting your social media account via the App.
2.3 The information we collect to provide you with our services (“Services”) may be either Personal Information or non-Personal information. Collectively this information is called your account information (“Account Information”).
3. Personal Information
3.1 Personal Information is information that we collect and use to identify Users when they register for a User account (“User Account”) on the App and includes information about an individual from which the individual’s identity is apparent or can be readily identified from the information.
3.2 The Personal Information we collect may include:
(a) your name (or the name associated with your device);
(b) your telephone number;
(c) your financial details where applicable;
(d) information provided by a third-party platform, such as Facebook, which may include your profile picture, identification number, profile URL, name, address, associations, and other Personal Information;
(e) your mobile device’s unique identifier (UDID);
(f) your username and password, secret questions, and pin number (“Login Information”).
4. Non-Personal Information
4.1 Non-Personal Information is information about you or your activities which cannot be used to personally identify you. Platinum 99 may collect non-personal information when you access or use the App. This non-personal information may include, but is not limited to the following:
(a) your age and date of birth;
(b) your gender;
(c) your country of which you reside or are a citizen of;
(d) your physical geolocation and that of your devices if location services are enabled;
(e) Apps that you visit;
(f) information about your social network profile, which may include information about your friends, the pages you like, or places where you have checked in.
5. How we use your Personal Information
5.1 We may use your Personal Information to deliver notifications to your device or your email in relation to in-game updates, pre-game updates, post-game updates, live scores, personal invites from Users, comments from other Users, new products and promotional offers (from us or third-parties) and to respond to your inquiries. These notifications may include your User Account details, such as your username and profile photo. You can change how you receive these notifications by changing your User Account settings.
(a) they are our employees, officers, directors, agents, business partners or joint venture entities or partners who are required to follow data privacy laws and security policies when handling Personal Information;
(b) they are entities providing services to us including legal services, financial services, data providers, storage services and mailing houses;
(c) they are authorised by you to receive information held by us;
(d) they are third-parties you authorise to act on your behalf or that are otherwise connected with you (such as your legal representative or other authorised agent or attorney);
(e) as part of any investigation into you or your activity for breach of these terms and conditions or for any alleged unlawful activity where we reasonably believe that disclosure is necessary to any relevant authority or enforcement body or to your Internet service provider or network administrator; or
(f) there is a change of control in our business or a sale or transfer of business assets. We may transfer the App and disclose its databases, to the extent permitted by law, to a potential purchaser of our business who will be bound by a confidentiality agreement with us and their obligations according to the privacy laws.
5.5 We may also use your Personal Information to meet our internal and external audit requirements, or for information security purposes or otherwise as we believe necessary or appropriate: (a) under any applicable law, which may include laws outside your country of residence; (b) to respond to requests from courts, law enforcement agencies, regulatory agencies and other public and government authorities, which may include authorities outside your country of residence; and (c) to protect our rights, privacy, safety or property, or those of other persons.
5.6 In accordance with the APPs, we are required to correct our records of Personal Information if they are inaccurate, out-of-date, incomplete or misleading. If your Personal Information changes, please update your User Account in the App to reflect the change or Contact Us to update your records.
6. Data Ownership
6.1 You as a User of the App own all right, title and interest in your User Content and Personal Information that you provide to us (your “Data”). You are solely responsible for the accuracy, quality, legality, integrity, reliability and appropriateness of your Data.
6.3 Platinum 99 and any related entities own all right, title and interest in any data or information that we create, generate, compile, derive, or produce in connection with the App, including Data and information that is:
(a) aggregate or raw or statistical relating to usage, analyses and results of the App;
(b) for the purpose of optimising delivery, commercialisation and performance of our App; and
(c) samples and prototypes, conclusions, techniques, know how, methods, and undocumented findings generated in the usual course of our business.
7. Third-Party Service Providers
7.1 We may share and make available your information with third-party service providers for the following purposes:
(a) to process payments or IAP’s;
(b) analysing data;
(c) optimising the App;
(d) email delivery;
(e) hosting services;
(f) customer service;
(g) providing marketing and tailoring advertisements.
7.2 When we provide these third-party service providers with your information (including Personal Information), we do so on the basis that your information is confidential, and that it may not be used for purposes other than to provide services on our behalf.
8.1 When you use, or access the App or any third-party platform, including third party service providers, such as Google Analytics, or third-party advertising and links, there may be cookies and similar technologies that store log files to collect information about your use of the App, and other Apps that you visit.
8.3 We may use any of the following cookies and technologies to help the functioning of the App and improve User experience:
(a) Strictly necessary cookies: These cookies are necessary for the functioning of the App and help to improve the efficiency of the App for Users.
(b) Analytical/performance cookies: These cookies monitor your use of the App. For example, what pages you visit the most or least.
(c) Targeting/advertising cookies: These cookies help us to provide useful and more targeted advertising.
(d) Functionality cookies: These cookies help us to identify Users, so that we remember your preferences in the App.
(e) We may also use web beacons, action tags, and tracking devices to provide analytical and User data that can help us monitor usage and improve the App.
8.5 Some cookies and similar technologies you may be able to disable either via the App or through your browser settings. Please not that by disabling these features your experience of the App may be slow, restricted, or unavailable.
9. Communication Features
9.1 You may be able to use communication features that are facilitated by the App. These features may let you:
(a) communicate or contact other Users of the App
(b) post public comments on other User Accounts
(c) send private messages to other Users
(d) participate in social competitions with other Users
(e) create private groups with other Users
(f) post photos, drawings, or other images
9.2 When you partake in these features, you agree that such information may be made public on the App, and that other Users of the App may be able to view, share, or otherwise use any information that you communicate, post, upload, share, while using such features.
10.2 It is important that you keep your User Account secure with your Login Information. You must not give your Login Information to any other person. You must notify us immediately if you are aware, or believe, that someone other than yourself has access to your User Account. You should also take measures, such as changing your Login information regularly, so that your User Account is secure. If you forget your Login Information, you may reset your password with your security questions or pin number which you set up when registering your User Account.
10.3 If you can access your User Account through a social network platform, such as Facebook, and your social network account is hacked, this may lead to someone gaining access to your User Account, and any information stored in your User Account. This could result in unauthorised betting on your User Account. Always make sure that your social network account is secure before logging in to the App and your User Account.
10.5 You also acknowledge that the security of communications sent by electronic means or by post cannot be guaranteed. You provide information to us via the Internet or by post at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to your Personal Information where the security of information is not within our control. No data transmission over the Internet can be guaranteed to be totally secure. You as an individual are responsible for the security of and access to your own device. We encourage you to keep regular backups of all your data and Personal Information. If you suspect any misuse or loss of, or unauthorised access to your Personal Information or any other privacy breach, please let us know immediately.
11. Disclaimer and Limitation of Liability
11.1 Your use of our App is at your own risk. The App is provided on an “as is” basis.
11.2 We will take all reasonable steps to keep your Personal Information secure but to the maximum extent permitted by law, we exclude all liability for the consequences of any unauthorised access to your information. This includes (but is not limited to) loss or damage you might suffer because of any of the following:
(a) reliance on the completeness, accuracy, suitability or currency of the App (including third-party material and advertisements);
(b) failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, virus or other harmful component, loss of data, communication line failure, unlawful third-party conduct, or theft, destruction, alteration or unauthorised access to records;
(c) accessing any sites or servers maintained by other organisations through links on the App or any communication from the App. Links are provided for the convenience of users of the App only and without responsibility for the content or operation of those sites (unless otherwise stated, linked sites and the services are not endorsed by us and your linking to any such site is at your own risk);or
(d) the provision of credit card or other financial information, the failure to complete (or delay in completing) any transaction, or other loss or damage arising from any e-commerce transacted or attempted to be transacted on the
App (if any).
11.3 We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the App will be uninterrupted or free from error or that any defects on the App will be corrected or that the App or servers are free of viruses or other harmful conditions or components.
11.4 To the extent permitted by law, we disclaim liability, whether based in contract, tort, negligence, strict liability or otherwise, for damages of any kind (including, but not limited to, direct, indirect, incidental, consequential, special, punitive or exemplary damages) in any way arising from the functionality, operation or the information provided by the App including but not limited to damages arising from interruptions of service or delays in operation or transmission even if we are expressly advised of the possibility of such damages.
12. Law and Jurisdiction
12.1 Our services are global. Please be aware that your Data will be stored and processed in Australia where we engage service providers.
13. Changes to your Personal Information
13.1 The Privacy Act requires us to correct our personal records of Users if they are inaccurate or outdated. Please update your records and your User Account via the App, or by Contacting Us and providing your updated information.
13.2 Please be aware that you may need to provide proof of identity before we can change your records or update your details. We may refuse to provide you with certain information where permitted or required by law.
14.1 If we use your Personal Information to market and promote our Products, you may notify us at any time that you do not wish to receive marketing or promotional material by contacting us directly or through the “unsubscribe” mechanism in our marketing or promotional emails.
16. Our Contact Details
16.1 Platinum 99’s principal place of business is at 32 Tuckey Street, Mandurah, Western Australia, 6210.
16.2 You can contact us:
(a) by post, using the postal address given above;
(b) using our contact form, should one be made available to you;
(c) by telephone, on the contact number published on the Cric Zumo App; or
(d) by email, using the email address published on the Cric Zumo App (from time to time).
© 2018 Platinum 99 Pty Ltd. ALL RIGHTS RESERVED.